Legal
Terms of Service &
Terms of Service &
Copyright License
Effective Date: January 9, 2026
Effective Date: January 9, 2026
These Terms of Service (the "Agreement") set forth the terms under which Rice Nation Media LLC ("we," "us," "our") grants a limited license to real-estate professionals ("Client," "you," "your") to use media content created by us or our associates. By commissioning and/or using any media provided by Rice Nation Media LLC, or by clicking "I Agree," you agree to be bound by this Agreement.
For the purpose of this Agreement, the following terms shall have the meanings defined below. Each definition applies whether the term is used in the singular or plural and whether capitalized or not.
Rice Nation Media LLC grants the Licensed Party a limited, revocable, non-exclusive, non-transferable License to use the Media as described below. The Media is intellectual property—like music or software—licensed for specific uses; you do not "own" the Media, and you may not transfer rights to others without our written consent. See §2.2.
(A) Property Manager Credit Package License (Time-Unlimited). For Clients purchasing Package Services intended for property-management (multi-unit rentals), the Licensed Party receives a time-unlimited license to: (i) market the specific Real Estate Property/units for which the Media was created (including MLS and listing platforms, print, social, websites, and ads) and (ii) reuse for substantially similar units/floor plans within the same property, subject to accuracy and non-misrepresentation duties. This license is purpose-limited and non-transferable.
(B) Agent Listing License (Listing-Bound + Post-Closing Self-Promo). For agent/broker one-off listing orders (non-package): the license applies during the pendency of the Listing solely to market that Listing (MLS/portals, print, social, websites, ads). After closing or listing termination/expiration, the Licensed Party may continue reasonable self-promotion (e.g., portfolio, "Just Listed/Leased/Sold," case studies). The license remains non-transferable.
Uploading Media to MLS or portals to display your Listing is permitted. This permission does not authorize the MLS/platform or other users to reuse, sublicense, or redistribute the Media beyond displaying your Listing as posted by you.
For property-management use, cross-unit reuse is allowed only for substantially similar floor plans/finishes/condition within the same property. You are solely responsible for ensuring accuracy and legal/MLS compliance; misuse/misrepresentation is at your risk.
Any third party—including successor agents/brokers, buyers/owners, builders, stagers, designers, contractors, or vendors—must contact us directly, obtain our separate written license, agree to these Terms, and pay any applicable fee prior to use. We may condition, limit, or deny any such request at our discretion.
By using the Media, you acknowledge that ownership remains with Rice Nation Media LLC and that your rights are limited to this Section.
All right, title, and interest in and to the Media, including all copyrights and moral rights, are owned exclusively by Rice Nation Media LLC. No ownership rights are transferred. Nothing herein grants a transfer of any exclusive rights under 17 U.S.C. §106.
You may not sell, assign, sublicense, gift, or transfer the Media or any rights therein without our prior written consent. Upon request, we may offer a paid "Rebranding/Separate License" to a successor agent/owner or other third party, subject to our approval and these Terms.
We may display delivered Media (or excerpts) in our portfolio, website, proposals, social channels, and paid ads to demonstrate our work, unless prohibited by a written NDA.
Cropping, resizing, color correction, and comparable technical adjustments are permitted. More substantial edits (e.g., virtual staging; object removal; sky swaps; depiction of improvements not present) must not cause misrepresentation or violate MLS/advertising/fair-housing rules.
Where you ask us to edit (e.g., removals, virtual staging, day-to-dusk, re-cuts), provide clear written instructions and approve proofs where provided. Additional or re-editing fees may apply per our then-current rate card/quote.
You are solely responsible for compliance with law, MLS rules, advertising standards, fair-housing regulations, and disclosure requirements. Use of altered, outdated, or misleading Media is at your sole risk; we disclaim liability for resulting claims.
Single-property websites and custom domain links include one (1) year of hosting from purchase.
Hosting beyond the initial period requires repurchase at then-current rates. Prices may change without notice. Current rates are available upon request. (Note: §§4.1–4.2 concern hosting only, not License duration.)
We may offer prepaid packages for multiple Photoshoots at discounted rates. Prepaid packages are a form of Package Services.
Any Guarantee is strictly limited to (a) the Guarantee text expressly stated on the applicable Service Page for the purchased service or package at the time of order, and (b) this Section. Not all services include a Guarantee. Marketing statements are not Guarantees unless labeled "Guarantee" on the Service Page. Where a package description grants a schedule or photo-turnaround commitment, the sole remedy for a validated miss is a Free Photoshoot Credit to the Licensed Party, subject to §§6.2–6.7. Guarantees apply on business days (Mon–Fri) only and exclude weekends and our posted company holidays.
Guarantees apply only if the Client: (a) complies with this Agreement and Service Page prerequisites (e.g., access windows, on-site contact, property readiness/cleanliness, utility availability, HOA/management permissions, legal/airspace compliance); (b) provides timely approvals/responses; and (c) is current on all amounts due for the covered service.
A Guarantee does not apply where delay/deficiency is caused by: weather; unsafe/unlawful conditions; flight restrictions/NOTAMs; HOA or landlord denial; municipal/regulatory constraints; third-party platform outages/failures; power/network interruptions; force-majeure-type events; or Client fault/omission (lack of access, no-shows, late rescheduling/cancellation, property not ready, missing permissions, non-payment, or instructions causing misrepresentation or legal/rule violations). Drone services are not performed in unsafe/illegal conditions; we may omit/reschedule drone work without liability.
If a valid Guarantee applies, our remedy—at our discretion—is limited to: (i) re-editing or re-delivery; (ii) re-shoot or scheduling accommodation; or (iii) a credit/fee adjustment as specified on the Service Page. Refunds are not required unless a Service Page expressly provides a refund remedy. Our total liability remains limited by §10.
We may decline, suspend, or withdraw a Guarantee if the Client fails to meet §6.2, breaches this Agreement, or directs us to act contrary to law, MLS, fair-housing, or safety rules.
To invoke a Guarantee, the Client must deliver a Claim Notice within thirty (30) days after Delivery, provide reasonable cooperation, and allow a meaningful opportunity to cure. Late claims may be denied or limited. Failure to provide a timely Claim Notice and an opportunity to cure waives the Guarantee remedy for that issue.
Guarantees are provided only to the Licensed Party for the covered order and may not be transferred or assigned.
You may cancel a standard (non-package) Photoshoot without penalty until 6:00 PM (local property time) the day before the appointment.
Cancellations after that deadline, or day-of rescheduling/cancellation due to property not being ready or access failures, may incur a fee under our then-current policy.
All services are non-refundable except where: (i) a refund is expressly stated on the applicable Service Page or in these Terms, or (ii) unused paid Credits are refunded at one year under §§5 and 14. Any permitted refund may be net of the Processing Fee (3.5%) to the extent originally incurred.
If you cancel a prepaid package before using all sessions: used sessions may be re-priced at the non-discounted or applicable lower-tier rate; that total is deducted from the original prepaid amount; the remainder, if any, may be refunded less any Processing Fees (3.5%) associated with the original payment method and any applicable fees per §15.2(B).
The License does not include Editorial Use, Exhibition Use, or High-Value Use. Any such use (or any use outside §1) requires our prior written approval, your agreement to this Agreement, and payment of an additional license fee determined at our discretion. We may deny or condition any request, including by limiting duration, territory, media, or audience.
You agree to indemnify, defend, and hold harmless Rice Nation Media LLC and our officers, employees, contractors, and agents from any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (i) your use or misuse of the Media; (ii) your breach of this Agreement; (iii) misrepresentation or non-compliance with law/rules (including MLS and fair-housing); and (iv) any third-party claims related to your use of the Media.
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, even if advised of the possibility. Our total cumulative liability for any claim under or relating to this Agreement or the Media shall not exceed the fees actually paid for the specific Media giving rise to the claim.
You accept and agree to be bound by this Agreement by any of the following: (i) clicking "I Agree"; (ii) placing an order; (iii) paying an invoice; (iv) downloading, accessing, or using the Media; or (v) continuing to use the Media after we provide or post this Agreement.
This Agreement (together with any signed order form or online order confirmation) constitutes the entire agreement regarding the Media and supersedes all prior or contemporaneous understandings, proposals, or representations.
We may update this Agreement from time to time. Changes apply prospectively and become effective upon posting or written notice to you. Your continued use of the Media after the effective date constitutes acceptance.
This Agreement is governed by the laws of the State of California, without regard to conflict-of-law rules. Exclusive venue lies in the state or federal courts located in Orange County, California, and you consent to personal jurisdiction there.
If any provision is found invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be deemed modified to the minimum extent necessary to be valid and enforceable.
Our failure to enforce any provision shall not operate as a waiver of that provision or any other provision.
All notices, claims (including Claim Notices), requests, and communications to us under this Agreement must be sent using the contact method(s) listed on our website or the applicable Service Page. Notices are effective upon our receipt.
Promotions apply only as described in promotional materials and are subject to these Terms. Promotions may be modified, suspended, or withdrawn at any time for future orders.
Participation may require a Promotion Deposit; the Deposit is not consideration for services by itself.
To earn a promotional benefit (e.g., a Free Photoshoot Credit), you must complete the Qualifying Action within the stated timeframe; only fully paid, non-refunded orders by the Licensed Party count.
Benefits/Free Photoshoot Credits have no cash value, are non-transferable, and may not be sold or assigned.
If the Qualifying Action is not completed in time, we retain the Promotion Deposit. At our sole discretion, we may offer to (i) roll over the Deposit to other services/packages, (ii) apply it to outstanding balances, or (iii) leave it on account for a limited period.
We may deny or revoke a Promotion for fraud, misuse, or breach of these Terms.
By purchasing Package Services, you authorize us, through the Payment Processor, to create/maintain a Stored Payment Method (if you elect to store it) and to charge it for the one-time package purchase, applicable add-ons, taxes, the Processing Fee (3.5%), and any allowed fees under these Terms. There is no automatic recurring plan under this Agreement.
Package Credits are issued to the Licensed Party and are usable for one (1) year from purchase unless otherwise stated in writing; they are not legal tender, not transferable, and not refundable except as expressly provided herein. One (1) Credit equals one (1) Photoshoot. Packages may include additional free Credits as stated at purchase (e.g., pay twelve (12) Credits, receive three (3) free Credits = total fifteen (15)). At one year, any unused paid Credits are refunded (free/bonus Credits excluded), less the 3.5% Processing Fee to the extent originally incurred and any lawful adjustments described in this Agreement.
Full payment is required to unlock/download Media in the delivery portal.
At our discretion, we may assess a finance charge on past-due invoices up to the lesser of 1.5% per month or the maximum permitted by law, plus reasonable collection costs and attorneys' fees where permitted. We reserve the right not to charge such fees.
We use Stripe to capture, transmit, and store payment information. We do not store full card numbers. Stripe applies industry-standard security and compliance (e.g., PCI-DSS). Use of a Stored Payment Method is subject to Stripe's terms and privacy policy.
You must keep payment information accurate for authorized charges (e.g., add-ons). If a charge fails, you authorize reasonable retries and agree to update the method on request. You authorize reasonable pre-authorizations or card verification holds. You consent to receive electronic invoices/receipts and payment communications. Contact us first to dispute a charge; improper chargebacks may be treated as a breach.
To request cancellation before the one-year window ends, provide at least thirty (30) days' advance notice using the contact method(s) listed on our website or applicable Service Page. We may charge a cancellation fee if notice is late or conditions in this §15 are not met.
(A) Use Down Credits. Continue using remaining Credits until the one-year window ends (promo/bonus/free Credits remain subject to their restrictions and may be revoked if cancellation violates promotional conditions).
(B) Prorated Refund (Repricing Applies). Request an immediate prorated refund; any Free Photoshoot Credits/bonuses are revoked; we will reprice all used credits/sessions at the applicable non-discounted or lower-tier rate (as if you had purchased only the number actually used). Refund = Amount Paid – Repriced Value of Used Credits – any cancellation/setup fees – applicable Processing Fees (3.5%). The result may be a smaller refund or no refund.
Package Credits, promotional benefits, and Free Photoshoot Credits are not redeemable for cash (except as expressly provided for unused paid Credits at one year).
We may waive or reduce fees/conditions in this §15 at our sole discretion.
Larger packages may include additional discounts and/or bonuses (e.g., extra edits, rush slots, bonus credits). Specifics are described at purchase and may vary.
If you violate these Terms (including misuse of Media, transfer of credits, non-payment, or abuse of Promotions), we may remove or reduce any discount or bonus retroactively and reprice used services at the applicable standard or lower-tier rate, and revoke unredeemed Promotions and Free Photoshoot Credits.
Discounts, Promotions, and bonuses may not be stacked unless expressly allowed by us in writing.
By using Media provided by Rice Nation Media LLC, you acknowledge that you have read, understood, and agree to be bound by this Agreement.
Rice Nation Media LLC
P.O. Box 771, Midway City, CA 92655
(949) 979-6810 · info@ricenationmedia.com
https://www.ricenationmedia.com
Formal legal notices and Claim Notices must be sent using the contact method(s) listed on our website or the applicable Service Page.